GUARANTEE APPLICATION -RMA-
Products sold by Logiscenter have an official guarantee offered by the manufacturer of the product.
COVERAGE: The guarantee covers any manufacturing defects which give rise to faults in the product.
RIGHTS: The guarantee gives the manufacturers the right the repair the equipment without any cost to the customer.
DURATION: Depending on the kind of product and on the manufacturer. List of guarantees by manufacturer
PROCEDURE:
- Complete the following form.
- Once the data have been received we will send you an e-mail with instructions to follow: the return authorization number (RMA), if necessary, and the address. The RMA is OBLIGATORY to return the material.
- Send the package with the RMA by the most convenient form of transport. Transport costs must be paid by you.
- The manufacturer will receive the product, verify the fault and decide on the most suitable solution. This solution, together with any other communication, will be held directly between the manufacturer and yourself.
