Guarantee
Logiscenter: Steps to follow
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Fill out the form
Customer Data, Order Details, Items to Return
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You will receive an e-mail
You will be issued instructions on how to proceed
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Send the package
You must assume shipping
costs -
Technical review
The technician will verify that the equipment has not been opened and that everything is in order
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Coverage
Covers manufacturing defects
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Duration
Will depend on the type of product, and each manufacturer
Requirements:
Products sold by Logiscenter have an official guarantee offered by the manufacturer of the product.
COVERAGE: The guarantee covers any manufacturing defects which give rise to faults in the product.
RIGHTS: The guarantee gives the manufacturers the right the repair the equipment without any cost to the customer.
DURATION: Depending on the kind of product and on the manufacturer. List of guarantees by manufacturer
- Complete the following form.
- Once the data have been received we will send you an e-mail with instructions to follow: the return authorization number (RMA), if necessary, and the address. The RMA is OBLIGATORY to return the material.
- Send the package with the RMA by the most convenient form of transport. Transport costs must be paid by you.
- The manufacturer will receive the product, verify the fault and decide on the most suitable solution. This solution, together with any other communication, will be held directly between the manufacturer and yourself.
