A key driver of productivity, efficiency, and cost-savings in field operations is ensuring a replacement of traditional consumer devices for ruggedized enterprise devices. Nearly 80 %of respondents usually or always conduct a total cost of ownership (TCO) analysis on business devices prior to making a capital expenditure. It turns out that only 32% of respondents believe that consumer smartphones have better TCO than rugged devices.
The survey shows seven in ten organizations agree that faster mobile networks will be a key driver for field operations investment to enable the use of innovative technology. The use of smart technologies such as sensors, RFID, and intelligent labels also plays a role in transforming the industry. More than a quarter of respondents continue to view augmented/virtual reality (29 percent), sensors (28 percent), RFID and intelligent labels (28 percent) as well as truck loading automation (28 percent) as impacting factors.
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